FAQ
Question 1 How to buy pictures in your gallery?
Answer 1 The process of purchasing you more liked picture in our gallery is very simple...
Complete your shopping cart, check it out, then click on the button continue shopping and...
Question 2 What kinds of payment are allowed in your gallery?
Answer 2 You have selected picture you want to be yours, have completed necessary application. Now you have to pay for it. Do you wonder how to do it? It is very easy. Your payment can be done in the way you find the most convenient. We offer you some ways of payment. You may pay via:
- 1. Western Union
- 2. Epassporte
- 3. Bank wire
- 4. Credit card (www.2checkout.com)
- 5. Paypal
Question 3 Are pictures presented in original in your gallery or they are just copies?
Answer 3 Each picture, which is presented in our gallery is strictly original work. All works are drawn by painter and they are unique. You won't find the same work all over the world. We don't clone copies of an original picture and moreover we don't claim them as originals!
Question 4 How can I get picture what I want to have at home?
Answer 4 If you are about delivery, it takes from 4 to 14 business days. As soon as we get confirmation of your payment, your purchased art work will be delivered. We will send you message confirming your picture delivery. We cooperate with world's leading delivering companies, which provide high-quality express deliveries within shortest possible terms. There are:
- DHL
- FedEx
- TNT
- UPS
- EMS
Question 5 Do you have a service Return policy and how does it work?
Answer 5 First off, send us an e-mail message confirming that you are satisfied with the painting.
If you are not completely satisfied with your painting, you may return it within 30 days after receiving. Art work must be returned in perfect condition! In this way we will give your money back. You have to pay for return shipping. You must use the same postal express service.
Question 6 Can I order a new art work for myself?
Answer 6 Yes, you can do it! You have to send us a message or email with your art work wishes.
Question 7 How can I contact you for some questions or to getting more detailed information?
Answer 7 We will answer all your questions during 48 hours. You may contact us via e-mail or contact form.
Question 8 How can I make sure my selected picture will be delivered safety and won't become worthless?
Answer 8 We cooperate with world's delivery leaders and rely upon their high-quality service. If your art work will have some damages, contact us. We will consider all your questions and complaints. We have a request to you: check out the name of the painter and the title of art work in order to avoid misunderstanding.
